Consumer Enrollment Portal: Allows consumers to obtain real-time quotes, along with a reference number to be conveniently used during the enrollment process. This portal ensures a seamless enrollment process for the consumer and the carrier.
Benefits of this portal include:
* Higher consumer satisfaction, as they can obtain quotes instantly, resulting in higher overall enrollment for the plan.
* Reduction in error, as the reference number provided to the member is linked directly to his or her information to be used during enrollment.
* Convenience for the consumer and the carrier, as the consumer’s payment information is securely stored for the purpose of paying premiums monthly. Once the members information is entered into this portal, 834 and 820 EDI files are created automatically and their information is stored and available to the healthcare plan.
* Generates leads for the carrier.